FAQs

Q.What should be action point no. 1 of my retail people strategy? Define the unique skills and behaviours that your employees need to demonstrate to provide authentic, personalised customer experiences that educate and inspire and help customers navigate seamlessly across all distribution channels. Q.Why is this...

Q.What does TUPE stand for? It stands for Transfer of Undertakings (Protection of Employment) Regulations 2006. Q.When does TUPE apply? *It applies to business transfers and service provision changes. A business transfer is the transfer of an economic entity. For example, when one company merges with another...